Top 10 most notable expert requests for September 2019

Written by Matt Magbanua, Associate Project Manager, 14 October 2019

Organisations turn to us to connect them with various world-leading experts to gain primary insight to help them make more informed decisions. We do this using our AI technology which searches the internet to find the best experts globally. Our customers specialise in a range of interesting fields and often require insight from experts with niche specialisms. From deep-sea mining surveyors to rare eye disease clinicians and health professionals experienced in extracorporeal membrane oxygenation, our AI technology was kept busy. Below we highlight some of the requests that stood out to us in September. 

Scientific people performing tasks


1.  Two GVHD KOLs found in the nick of time

A management consultancy focused on the pharmaceutical, biotechnology, and life sciences fields requested calls with two US-based key opinion leaders (KOLs) specialising in graft-versus-host disease (GVHD) for their client. Their objective was to understand current diagnosis and treatment paradigms and unmet needs for both acute GVHD and chronic GVHD in the US screening criteria. They sent in their tight turnaround request on a Tuesday afternoon needing to speak to these experts by Thursday or Friday that week. By Wednesday afternoon, we found them the KOLs and had the calls scheduled. Thanks to our AI technology, which works in real time, we were able to rapidly find the two GVHD KOLs in the nick of time. 


2.  Lab directors using 3D spatial transcriptomics 

A Canada-based firm was interested in uncovering the possibilities of 3D spatial transcriptomics to get a deeper understanding of a genome analysis product. They wanted experts’ opinions, impressions and perspectives on the rapidly evolving field of single-cell analysis to understand the market landscape and potential customers. They requested phone calls and face-to-face meetings with these specialists and needed them to conduct a data review. Powered by machine learning, our search technology was able to use the requirements specified by the customer to precisely source four lab directors of cutting-edge laboratories that utilise 3D spatial transcriptomics. Once found, we connected these experts with the customer and arranged the phone calls, face-to-face meetings and data review. 


3.  Rheumatologists in Europe, Australia and Brazil

There are over 100 forms of rheumatic disease, including arthritis, gout, and lupus, affecting approximately 75 million people worldwide. A healthcare branding agency reached out to us to get survey responses from rheumatologists to discover what tools they use to facilitate effective patient-physician communication. They requested to engage with 10 physicians across Europe, Australia and Brazil who treat spondyloarthritis and rheumatoid arthritis.

Because our search isn’t limited to a fixed database where experts must register beforehand, our AI technology could scour the web to find rheumatologists in these specified regions. We matched our client with a specialist in the UK, Germany, Italy, Spain, France, Sydney and the State of Santa Catarina. They were so impressed with the quality of the first six experts we connected them with that they didn’t feel the need to speak to an additional four to meet their initial quota of 10. 

Physicians looking at an x-ray


4.  US neurocritical care providers

Prior to contacting us, this consulting firm had struggled to connect their client with neurointensivists – doctors who specialise in neurocritical care for patients with brain and other nervous system disorders. They wanted to learn more about treatment practices in neurocritical care units in the US with an emphasis on intravenous treatment of seizure patients. They asked us to find them neurocritical care providers of different levels, ranging from neurologists and neurocritical nurse practitioners from some of the biggest hospitals in the US, to community neurologists treating seizures in ICU settings. 

Our search technology sourced over 20 of these experts, covering all five of the segments the customer requested. Using machine learning classifiers and machine vision algorithms, our technology identifies specialists and quantifies expertise. This helped us connect our customer with a group of high calibre experts they had previously been unsuccessful in finding.

5.  US and EU physicians for five unrelated diseases

One of the most powerful features of our technology is the ability to search for multiple experts in different fields simultaneously. This was especially handy for this project. A US-based healthcare consultancy approached us as they wanted to gain insight into the treatment landscape for four different conditions: atopic dermatitis, status migrainosus, irritable bowel syndrome and diabetic peripheral neuropathy. We were given two weeks to fulfil their quota of three experts (two from the US and one from Europe) for each condition but with the speed and precision of our AI technology, we were able to source them all the experts they needed within the first week. They were so impressed by our performance that they requested that we find them experts for medication overuse headaches for the same project. We were able to do so within a couple of days of this request to meet their original deadline.

A physician at work


6.  Deep-sea mining for surveyors

A consultancy wanted to gain insight into data collection and regulations in the deep-sea mining sector. The focus areas were site characterisation surveys for deep-sea mining projects, acquisition of high-resolution imagery and geophysical data from satellite, and sampling of minerals from the seafloor. To do this they needed to speak to deep-sea surveyors and people who work for the International Seabed Authority. They wanted phone interviews with four to five of these experts and because of our technology’s precision and global coverage, we were able to find three of these niche specialists – one in Jamaica, France and Spain. However, before we could find the last two, they decided to pull the plug on the project due to internal circumstances. Although the project was discontinued, this still stands out as a notable expert request because it’s out of our usual scope of healthcare and life sciences requests. A prime example of the powerful capabilities of our AI technology when it comes to sourcing experts. 


7.  Rare eye disease experts

A UK-based firm wanted to learn more about a potential treatment  for a rare disease in the field of ophthalmology – a strand of medicine and surgery dealing with the diagnosis and treatment of eye conditions. To this end, they were looking to speak to one or two experts who had extensive experience with this rare disease. Because our AI technology searches through millions of publicly available data points on the internet, we found our customer an expert in this disease within 24 hours of receiving their request. Due to the high quality of the expert and the speed at which we sourced them, the customer was more than happy for us to find them a second expert, which we easily managed with our AI technology.

An eye specialist with a patient


8.  Senior specialists from group purchasing organisations

Group purchasing organisations (GPOs) help businesses interested in buying similar products gain leverage through combined purchasing power. A healthcare consultancy customer needed to connect with one to two senior people from US-based GPOs ideally responsible for skincare products and for contracting or sourcing medical and surgical supplies manufacturers. Using the specifications outlined above, our search technology trawled through millions of publicly available online data points to find experts who matched the customer’s requirements. Once discovered, we connected the customer with these specialists to help them gain the insight they needed for their project. 


9.  Specialists in extracorporeal membrane oxygenation

Extracorporeal membrane oxygenation (ECMO) is a life support technique that’s used to aid respiratory and/or cardiac function for patients with life-threatening heart and/or lung problems. An East Coast-based consultancy came to us looking to learn more about both the clinical and commercial aspects of this technique. We were asked to source experts in the US who were involved in different aspects of ECMO. So, as well as doctors and surgeons who were well versed in this technique, we were also asked to find cardiac perfusionists and pharmacists.

By using our technology’s various features such as the ability to conduct a multi-search for different experts at the same time, searching for specialists in specified locations, and the precision functionality which ensures that our search technology only finds experts who match the defined requirements, we were able to connect the customer with 30 payers knowledgeable about commercial and governmental plans for this technique to help give the customer an insight into the commercial aspects of ECMO. 

Surgeons operating


10.  Oncologists in the US and UK

For this project, our customer, a healthcare marketing company, needed to engage oncologists specialising in ovarian, non-small cell lung cancer and colorectal cancer based in the US and the UK. They sent their request on a Friday and needed to speak to the clinicians the following week via an hour-long phone call. Using our AI technology, we were able to connect them with four oncologists specialising in the requested fields and based in the abovementioned territories. 


September was a great month for diverse, interesting expert requests. We’re halfway through October and it’s already following in the same direction. Keep an eye out for the top 10 most notable expert requests for October blog post. 


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Topics: Success Stories